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Hotjar vs FullStory: Comparison for Heatmaps and Session Replay

Compare Hotjar and FullStory on heatmaps, session replay, and UX insights. Discover which platform best fits your user research.

Hotjar

UX research tool with heatmaps, session recordings, surveys, and feedback widgets. Hotjar is affordable and easy to use. Popular with small to medium teams for quick UX insights.

FullStory

Digital experience intelligence platform with session replay, rage clicks, and funnel analysis. FullStory offers better search and analytics on sessions. More enterprise-oriented and costlier.

Comparison table

FeatureHotjarFullStory
HeatmapsClick, move, scroll heatmapsRage clicks, dead clicks
Replay qualityGood, DOM-basedHigher quality, better for SPA
SearchBasic filterPowerful session search
SurveysBuilt-in, feedback widgetsIntegrations
PricingCheaper, free trialCostlier, enterprise
IntegrationsBroadSegment, data warehouse

Verdict

Hotjar wins on price and simplicity. FullStory wins on replay quality and session analytics. For most teams: Hotjar. For enterprise and advanced search: FullStory.

Our recommendation

AVARC Solutions recommends Hotjar for most clients — good balance of price and features. FullStory for enterprise clients wanting to search sessions and analyze advanced funnels.

Further reading

Sentry vs LogRocketPlausible vs Google Analytics

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Frequently asked questions

Yes, Hotjar supports SPAs. FullStory often has better capture for dynamic content.
FullStory has rage clicks and dead clicks instead of traditional heatmaps. Different approach than Hotjar.
Both can capture chat interfaces. FullStory's session search helps find specific user flows in complex AI UIs.

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